Lorraine Shaw
Property Manager
With over 25 years’ experience in property management, Lorraine is dedicated, driven and committed to providing superior service with a thorough understanding of the rental market. Clients can expect a communicative approach and comprehensive market advice enabling them to maximise the value of their asset, as well as achieving outstanding results with peace of mind.
Lorraine believes in maintaining a harmonious relationship between both the landlord and tenant and has the ability to resolve any issues with minimum fuss. Her excellence, professionalism and integrity in all aspects of her work are second to none.
" Exceeded Expectations "
Lorraine has exceeded expectations in assisting me to find a suitable rental property which is pet friendly. Lorraine spent time and effort to professionally show me through multiple homes. Although the property I have is with another agent at First National Coast and Country, Lorraine and the whole team assisted me with the application process and worked internally to get me approved without double handling applications or needlessly filling out multiple application forms. Excellent service and very grateful. Thanks team
" Highly recommended "
I’ve been dealing with Lorraine for 5-6 years, Excellent service: Excellent communication: Highly recommended
" Highly recommend "
Lorraine Shaw and the team at First National Coast & Country have leased and managed our rental properties for many years. Lorraine has always provided excellent tenants for us and any building maintenance issues are sorted promptly and efficiently. We highly recommend Lorraine and FNC&C.
" Best property manager we have ever had "
Lorraine has been our property manager for a few years now. She is far and above the best property manager we have ever had (and we have had many!). Efficient, informed and always professional. She was particularly helpful with an NCAT ruling during COVID which thanks to her extensive records and highly organised manner went 100% in our favour. I would highly recommend her to other property owners.
" Efficiency, empathy and professionalism "
Lorraine you are far and away the best real estate agent I've had the good fortune to interact with. Thank you for your efficiency, empathy and professionalism. It really makes a huge difference to me that I'm heard and any these issues are quickly addressed. You make Gerringong in general, feel more and more like a home. Thank you Lorraine
" Professional and Friendly! "
A wonderful agency with professional and friendly staff. Our Property Manager, Lorraine, is second to none. We relocated just over 12 months ago and her helpfulness, efficiency and extremely prompt service helped us find and move into our new home without a single issue. Lorraine is very responsive to any issues or concerns, she takes action without delay and always follows up with us to ensure a positive outcome. Not only that but she is also very friendly and her nature is engaging and warm. She has made us feel like family in this small community. Whenever we have had to liaise with any of the team they have all been professional and welcoming and also act quickly. Highly recommend the team here and won't go anywhere else now.
" Great Communication! "
An outstanding level of service is always exhibited in the management of our investment property. From finding the right tenant to maintaining the communication regarding inspections and issues associated with the property. Highly recommended!
" Excellent Service "
We have been with First National Coast & Country since we began renting out our property over 10 years ago & they continue to provide an excellent service to us. We recently undertook a renovation to our property & Lorraine was particularly helpful with advice & contacts for tradespeople (who were also great to work with). The office is always easy to reach by phone or email & prompt with replies & solutions to any issues we may have. We would highly recommend using their services if you are a property owner looking for an office to manage your rental.
" Highly Recommend! "
Lorraine's service in managing our unit in Shoalhaven Heads is excellent. We would not hesitate to recommend your service to anyone.
" Fantastic Assistance "
Lorraine was fantastic in assisting my mum to renting a place with them. Friendly, great communication and didn't leave us hanging. Would definitely recommend.
" Efficient and Extremely Proficient "
I want to say thank you in appreciation of how you have and are handling my rental property. You have been very helpful, efficient and extremely proficient . You keep me up to date and have managed repairs, maintenance and renovations for me whilst I was away on holiday. I have had rental properties in the past and I have not had the extremely proficient management of the property that you have given me. I would have no hesitation in recommending Lorraine to anybody who needs a managing agent for their investment properties. I'm looking forward to our continued business dealings.
" Efficient and Extremely Proficient "
I want to say thank you in appreciation of how you have and are handling my rental property. You have been very helpful, efficient and extremely proficient . You keep me up to date and have managed repairs, maintenance and renovations for me whilst I was away on holiday I have had rental properties in the past and I have not had the extremely proficient management of the property that you have given me. I would have no hesitation in recommending you to anybody who needs a managing agent for their investment properties. I’m looking forward to our continued business dealings.